Redund Policy
1. Returns & Exchanges
We want you to be completely satisfied with your purchase! If you are not happy with your order, you may request a return or exchange under the following conditions:
- Items must be unworn, unwashed, and in original condition with tags attached.
- Return requests must be made within [X] days of receiving your order.
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Final sale items (including custom or clearance items) cannot be returned or exchanged.
2. Refund Process
- To initiate a return, contact us at [Your Business Email] with your order number and reason for the return.
- Once approved, you will receive return instructions.
- Refunds will be issued to the original payment method once we receive and inspect the item.
- Shipping costs are non-refundable, and customers are responsible for return shipping fees.
3. Damaged or Defective Items
If you receive a damaged or defective product, please email us within [X] days of delivery with photos of the issue. We will gladly offer a replacement or refund at no additional cost.
4. Late or Missing Refunds
If you haven’t received your refund yet, please:
✅ Check your bank account again.
✅ Contact your credit card provider (processing times may vary).
✅ If the issue persists, email us at [Your Business Email].
5. Exchanges
Need a different size or style? Contact us within [X] days of receiving your order, and we’ll help arrange an exchange if available.
6. Non-Returnable Items
- Gift cards
- Final sale or clearance items
- Personalized/custom orders
7. Contact Us
For any refund or exchange inquiries, reach out to us at:
📧 [Your Business Email]
📍 [Your Business Address]
